FAQs

When Will My Order Ship?

Orders are usually processed and shipped within 3~5 working days of purchase.

Do you provide tracking information? 

Yes, as soon as you order is shipped out you will receive an email with your tracking information. Please note that tracking information will be displayed 2-5 days after that email from us. 

How do I check the status of my order?

Upon placing your order, please allow up to 3-5 business days to have your order processed. Our fulfilment warehouses pack your ordered items and ship the packages out as soon as possible. Once you order has been shipped, you will receive an email containing your tracking number. You may also visit our website at any time and track your order to find the real-time update of your shipment. If you did not receive the order tracking number or did not find any updates under our Order Status page after 5 business days, please contact us immediately and we will do all we can to investigate.

Do you ship internationally?

Yes, we ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

We support ePacket shipping for certain products in our store to allow fast shipping times for countries with ePacket services.

What payment methods are accepted? 

We accept all major credit card companies as well as PayPal.

How do you contact Revoid?

You can simply email us at hello@revoid.com.